Interesting story about INDY cylinder heads.

[dusterdarryl]

dont feel alone, Iv got some of their products (S/Rs) that are brand new out of the box,   Iv put them strait back in the box and closed the top off, not sure I can use them with out detroment to my existing assembly, sure makes my eddy heads look good thats for sure

[illfish]

they always find the fault in the owner of their products.  That's a Russ trademark.

[flyboy01]

I think EVERY mopar forum has an "Indy is Bad" thread on it.

[illfish]

I was really stupid to use their stuff.  At the time, Keith Black had one of their block machining tools down for 6 months and no one could get the Stage V heads.  I called INDY and, surprise, they had all their stuff on the shelf.  Now I've got these problems and World has their hemi block out and Stage V's are readily available.  Hate to say it but it's my own damn fault.

[daniel_depetro]

^^^ We have all been there. Impatience is my biggest fault.

[Dartsport]

I have heard and saw enough over the last few years. I would never think about using Indy stuff!!! 

[Bobgriffithiii]

YES, Indy Cylinder Head Corporation is Far, Far Better at washing their hands ( just like Pontius Pilate did over Jesus Christ) when it comes to Customer Service and its customers! HOWEVER, I can clearly tell you from "personal first hand High Dollar experience" in another similar matter, but-not involving Indy Cylinder Head Corporation [u][/u]that in fact, Indy Cylinder Head Corporation (Regardless of Engine Application or part manufactured [for Use]) they do under U.S. Laws and numerous State laws have a serious "Legal Responsibility" [Liability] on any product they manufacturer, regardless if the final assembly is conducted within their facility or in your own shop. The letter of the law is clearly spelled out that all you as the legal Complainant has to do, is show through "Expert Witness Opinion/testimony" [Any engine builder('s) with current and past experience in the make and model and assembly of the item at hand will be accepted as allowable expert testimony on behalf of the complainant] that the freeze plugs were in fact improper in its assemblly or design. THEN; The "Burden of Proof" falls not with the Complainant, but the Defendant, which is near impossible for the defendant to prove otherwise. Especially, if your expert witness has a true creditable background and/or if more than one expert witness in this field is deposed or is used in the court proceedings. Please know the majority of such cases are handled out of court, since the financial exposure for the Defendant (Indy Cylinder Head Corporation and or their parent company in this case) would be far too great in court. Plus then all the transcripts of the court proceedings could be used against Indy Cylinder Head Corporation by other Complainant's which would in effect cause Indy Cylinder Head Corporation to go bankrupt (or fille for bankruptcy protection) and/or close and then open up under another name. Sure; it would cost large Legal fees [which most states but not all now require the losing party to pay both parties legal fees] to push through but that is the way you truly stop a business dead in its tracks when they won't come around and operate in a customer friendly manner. Please don't come back on this blog about legal advice or left handed statements re the law or lawyers are scum because I know from first hand experience when you need and attorney to save your bacon, nothing else will do and I personally have been through that Knot-Hole big time. In other words there are no atheists in a fox-hole during combat and if you have never been in a fire-fight for your life, then try it first before complaining.  Its Indy Cylinder Head Corporation who ALL OF US are Clearly Upset with and about their poor dangerous products and Zero customer support along with once they have our hard earned dollars in their pocket they don't give a crap. Obviously, their quality control is Zero and Customer Support is equally the same!  Personally I'll never-ever, EVER use Indy Cylinder Head products again, that is a fact not steam! They have cause me to invest over $23,000 (still growing) in a motor which to date has proven its-self as a Big Boat Anchor and its generated friction in my house  which is tremendous and its made me the Butt of Jokes at my shop where I go to relax after work!!!
Humm??? Indy Cylinder Head parts, I don't think so Tim!

[flyboy01]

What burns my butt is that because they spend big dough on magazine ads, all the mags have 2 page spreads, none of them will fess up and tell the public about all the complaint letters they get on Indy. The mags are mmaking it worse, because if no one reports a problem, many unsuspecting people buy their junk.

[Bobgriffithiii]

FLYBOY01, Like I said before in an earlier posting: "It seems that Indy Cylinder Heads tends to Blow everybody off ! I had the same experience, Humm [Its funny as Mopar Collectors Guide says they will not run vendors advertisements if they receive several complaints about a vendor! Maybe its time to test their policy and see if they would accept our fax complaints about Indy Cylinder Heads??]" LOOK DO THIS NOW, Just mail a print-out of this full blog link to Mopar Collectors Giude 10364 S. Choctaw Drive, Baton Rouge, LA 70815 or call them at (225) 274-0609 and ask them if they have a fax number. Mopar Collectors Giude in the advertiers index which they call the "MERCHANT REGISTRY" puts a statement saying: Mopar Collectors Guide Magazine Association members are expected to conduct business in and HONEST AND FAIR MANNER. In the event a problem does arise, contact the merchant to work things out. IF the Merchant failes to handle the problem in a reasonable and fair manner, only then contact Mopar Collectors Guide. If THREE UNRESOLVED COMPLAINTS ARE RECEIVED ON ANY MERCHANT MEMBER, THEIR NAME WILL BE PULLED FROM THE MERCHANT REGISTRY UNTIL SUCH TIME ALL PROBLEMS HAVE BEEN REMEDIED. IN fact I actually all of use who has problems with Indy Cylinder Head Corporation should do this immediately. Nothing ventured nothing gained. Also this will let all of us know who receives Mopar Collectors Guide weather or not they are who they claim to be when it comes to supporting their subscribers. Worse, they may just remove their disclaimer in further publications in order they to save face with Indy Cylinder Head Corporation. Which in that case, they will not get my renewal nor quite a few others. Heck, I would even send this printout to Mopar Muscle Magazine too. Nothing ventured nothing gained.

[daniel_depetro]

Personally I believe the magazines have an obligation to 'watch out' for their customers and potential readers. If they know a company has a bad reputation/poor customer service/inferior products then they should pull their ads and explain why they did so. It is a shame that most of them just look the other way, and just lavish in the advertising money. To me that says they dont really care and also shows they do not back up what they say. the term sell-out comes to mind.

I also understand that the magazines would want substancial proof before calling up a vendor and telling them they are dropped. Can't blame them for this. However if there are posts like this on every major Mopar forum, then there are plenty of instances. INDY products are expensive and the fact that they ignore customers is unexcusable. Especially after they just sent them their hard earned $3k, $5k, $10k, $15k and even more.

Start petitioning the Mopar mags and the Better Business Bureau.

[Bobgriffithiii]

OK: ALL OF YOU THAT ARE DIRECTLY INVOLVED IN THIS MATTER REGARDING COMPLAINTS AGAINST INDY CYLINDER HEAD CORPORATION, READ-UP. I am going to speak to my wife (she knows how, I don’t) before she leaves for England on Wednesday the 19th about getting an appropriate domain name/website where all of us who have "REAL-HONEST-PROBLEMS" dealing directly with Indy Cylinder Head Corporation. She will be back on The 8 January to set it up.  NOTE: This has nothing to do whatsoever with Big-Block Dart . Com but does have everything to do with all of us who has had enough of Indy Cylinder Head’s actions and/or lack of action. Remember, its our money and none of us have enough to just throw it away, let along have an injury or fatality caused from using a poorly designed Indy Cylinder Head product. Its called product liability and quality control and obviously customer support. This web-site will not be a blog so to speak to grip or bitch. It will be a site as what is called in Legal arenas, a "TRUTH COMPLAINT SITE" and that within this web-site you will be asked to "TRUTHFULLY DESCRIBE" your particular problem with Indy Cylinder Head. In order to separate the Bellyachers and Bull Sh*t complainers (liars); You will be required to fully registered before posting or reading any post/script by first giving your full legal name, your current living address and your legal telephone number, as well as you will be required to take an oath that the information your are giving is True and Correct, that no information you will give will be exaggerated, third party information or untrue in any manner whatsoever! And that you clearly understand the information you have given shall be freely allowed to be used in and on your behalf or behalf of other persons who have registered within this particular web-site, be it future legal proceedings or that of enforcement of any advertisers policy or the policies of the Manufacturer (Indy Cylinder Head in this case) with whom the complaint is filed against. The Site will be only viewable by those who have fully agreed to the terms and those persons will only be able to view the actual complaint, time of day and date complaint was posted. The submitters name will be listed with each post. However, all of their contact information, location and so forth shall be withheld from all viewers. Let me know what you think before I spend my money. Let me know, either directly to my e-mail address or via this blog.

[flyboy01]

I have agreat name for the site, www.screwedbyindy.com     

[illfish]

Bob,
That sounds great!  If you name it something like "Indy Cylinder Head Problems", it will pop up when people do google or yahoo searches.  Hopefully it will prevent other people from making the same mistake.

[496dart]

Ive never owned an Indy part---and i NEVER will.  I will always spread the word about them !

[chryco]

Bobgriffithiii
  Thanks for taking up the cause,  something SHOULD be done , if the Flagles are too busy to listen to their paying customers. Just beware they have $ and will have lawyers.
   Best of luck
     Chryco

[MVRCorp]

Just beware they have $ and will have lawyers.   

I've known Bob since we were in Jr. High (about 40 years). That won't both him. 

[Bobgriffithiii]

Ok People, I clearly understand your worry of directing a source of complaints where as it appears to unfairly express disapproval of a manufacturer’s products or customer service. There is nothing wrong or illegal about that as long as you don’t fabricate (Lie) or exaggerate the real facts at hand. People get into trouble when they make up something or exaggerate the truth. You do that then you are screwed and rightfully so.
Don’t worry about Lawyers and those B.S. threats of legal reprisal. Because, as I said in previous postings, the web-site will be such as "where you as the complainer who has real justifiable and verifiable complaint towards Indy " will have to take a legal binding oath agreement prior to your submission of your post/blog. (Where its saying that you are writing the "truth and nothing but the truth regarding your problems with Indy Cylinder Head Corporation!") This is for one reason. IF YOU LIE, THEN YOU WILL HAVE TO PAY THE PRICE OF DEFAMING THE PERSON or ENTITY. IT EFFECTS! And you should pay for lying and that won’t be anyone’s fault but your own for lying. But on the other hand, there is only strength in numbers. This is especially true when those who are complaining have a real honest justifiable legitimate complaint about a manufacturer. So start sending me you Ideas for a serious web site name, which will more than likely be very easy to “Google-up” when someone has a problem with Indy Cylinder Heads and goes to the search engines. I have received only one  web-site domain name suggestion of :"Indy Cylinder Head Problems.”  Lets do it this way so as not to be wasting time. If I don’t receive at least 12 different people sending in recommendations for a web-site name in the next 4-days ending midnight EST 12/22/07, then I seriously believe it’s not worth the several hundred dollars, my time and monthly web-site hosting fees to put such a complaint site on line. I am sure you agree. If you want send your domain web-site name recommendations directly to my e-mail address to keep prying eyes away from the suggestions which may not be avaiblabe when we go to register the donamin name. Regards.

[rharveysr]

I feel for ya..Customer service is not what it use to be.  A customer and I got the short end of the stick on a non Indy head. This was a port/polished O ringed head for PDR our of Canada. Showed proof that it was a screwed up machine job and Mark Wilson told me that I installed the head wrong and there would not be any warranty,refund and to stop wasting their time. Customer dropped $3500 on a 24v Cummins head and now we are having another shop correct their mistakes.
Head will be magnaflux'd,pressure tested,decked and then a new groove cut correctly and new wire installed...
Indy wont be getting any of my money or PDR..

Rick

[meanmaxx]

Wow, thats alot of reading, Man!! Ok, Im a little late on the take. This is about their (Indy) Hemi heads, or just about all their stuff? Im not feeling too good as I have a 451 w/ the 440EZ heads. Dumped alot, too. The good news is, it's still on the stand and only the short block is assembled. Guess I'll be lookin these over this week end. FAAKE!

[illfish]

What does FAAKE mean?  Just check the guides and valve seats.  I personally wouldn't run the rockers, but that's just me. 

[WildCat]

I live in Indy, drive a Mopar and cannot remeber ever buying anything from them. They are very RUDE to your face as well as on the phone. I have not heard too many people that have much good to say about them.  I really don't know how they stay in business with the attitude of the owner.

I need to have someone check and correct the problems with my 340 and would like to find someone to do it that is a good MOPAR guy. But I would never take it to Indy Cylinder Head and they are just 10 miles away

[meanmaxx]

What does FAAKE mean?  Just check the guides and valve seats.  I personally wouldn't run the rockers, but that's just me. 

HaHa Faake Is slang for the "F" word. I try not to be vulgur so I usually do that. Ok Im not gonna be runnin their valves or springs for that matter. So that will be checked regardless. It sux that these guys are like that. Kinda reminded me of Hughs. I thought they were rude aswell. Thanks

[illfish]

thanks for the heads up.   

[IL.DART340- 4SP]

Wow after reading about Indy. I wonder what problems my buddy will have with his crate motor for 15 grand.Its going in a 68 Charger.He already had to replace the block.But not Indy fault.He restored the car installed motor took it for front susp. work left it in a enclosed trailer with no antifreeze and cracked the block.Drove it down to them and took for ever to get it back.He was told by them after they dynoed it .That it had now had less torque and hp then the orginal setup.  All they did was take out internals and install in new block wtf.

[acpat]

bump........ to good to let die

[dusterdarryl]

 

[chryco]

 

[wrflyer]

   INDY sounds like a guy I worked for when I was young in Philly. His line was " I can sell everyone an engine once and do you know how many people are in this world" He went bankrupt in 2002 after screwing people since 1969. Its just a matter of time!

[daniel_depetro]

   That is funny, in its own sad and twisted sort of way.

[NYrr496]

This is killing me. I was all set to use Little Easys and now I'm clueless.